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State of Operations: What Does the 2020 Research Tell Us?

Operational Sustainability® (OS) produced a market research survey focused on benchmarking an organization’s existing operational maturity and evaluating the perceived importance of digitization in operations. Our research shows that a majority of respondents reported that the quality and extent of procedures that cover returning equipment to service were either not very effective or only somewhat effective - showing that many lack a comprehensive system strategy to enable a Connected Workforce. Download our 2020 State of Operations research paper to find out more about supporting a streamlined, effective workforce in a growing hybrid work situation through a holistic Conduct of Operations framework, built for mobility.

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