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The State of Operations: What Does the 2020 Research Tell Us?

Operations is the engine that drives financial performance within an organization - and the way companies ran their plants and worksites changed drastically in 2020. Operational Sustainability® (OS) produced a market research survey focused on benchmarking an organization’s existing operational maturity and evaluating the perceived importance of digitization in operations against the significant operational changes due to the coronavirus pandemic and economic challenges. Our research shows that 50% of companies surveyed reported that their operating procedures were either not effective at all, not very effective, or somewhat effective at best in governing day-to-day tasks - which raises concern about their possible contribution to the growing number of process safety incidents. Download our 2020 State of Operations research paper to learn more about the bottom-line impacts of supporting your organization’s workforce through a holistic Conduct of Operations framework, built for mobility.

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